Get online therapy and counselling in Canada. Book your appointment today.

Therapists hold special degrees or certifications in their field. They help patients with a broad variety of mental health conditions and emotional difficulties. They primarily use counselling, also known as talk therapy, to facilitate personal change through self-knowledge, emotional acceptance, and growth with the optimal development of personal resources.

A family doctor can help with a recommendation but, no, you don’t need a referral to see an online therapist in Canada. Appointments on Maple can be booked any time within 12 hours or less.

Online therapists on Maple can provide mental help support for many issues, including:

• Managing anxiety and panic attacks
• Exploring depression, low moods and Seasonal Affective Disorder
• Discussing relationship challenges (partners, friends and family, employers)
• Addressing work stress
• Helping to navigate life changes
• Increasing focus, performance, and motivation
• Exploring grief or loss
• Body image and self esteem

Therapists on Maple are not able to provide support in emergency or crisis situations. If you’re having suicidal thoughts, do not feel safe, and/or are looking for immediate support, please visit your nearest emergency department, contact 911, or use the following resources:

• Suicide Prevention Service line: 1-833-456-4566
• Crisis text line: 686868
• Government of Canada: Mental health support resources

They are not able to provide medical notes for time off for mental health on Maple. However, you can request a doctor’s note from a doctor on Maple, by clicking “Get care” and selecting “General Practitioner”. Include your request in the notes section when you enter your symptoms. During your consultation, the physician will review your case and determine whether a note is needed. A doctor’s note is not guaranteed — it's up to the doctor whether it’s appropriate for your specific situation.

During your first consultation, you’ll be able to select any topic you wish to discuss with the Canadian-licensed online therapist. Then, the therapist will gather information about you and your history to properly evaluate your concerns and arrive at a plan to help guide treatment. Each session will be 50 minutes in duration.

Online counselling allows you to access the mental health services of a therapist from the comfort of your home through video, phone call, or chat. There’s no need to find one near you since you’re accessing them from your device. You’re able to book a visit at a time that's most convenient for you. Or, you can choose to speak with someone as soon as possible — you'll hear back from the therapist directly in 12 hours or less.

Many Canadian benefit programs cover the fee of consulting with a social worker (MSW RSW) therapist or registered psychotherapists (RPs) — check with your benefits provider to see if this is available to you. The therapist's license number and credentials will be on your Maple receipt.

Mental health therapists and counsellors are not able to diagnose or prescribe any medications, as they are not medical doctors. Your treatment may consist of talk therapy, CBT, and other communication-based methods. However, a mental health physician can prescribe medication.

Yes. To see the same therapist, you’ll need to book an appointment and select the same therapist each time.

Psychiatrists are medical doctors who specialize in mental health and psychiatric disorders. They undergo additional training and licensing so that they’re able to diagnose and treat mental illness. Psychiatrists focus on the physical causes of mental illness, as well as the mental health aspects, and can prescribe medications.

Psychologists and psychotherapists, however, are not medical doctors. Psychologists often focus on cognitive behaviour therapy and other behavioural strategies, while psychotherapists often focus on talk therapy. Psychologists and psychotherapists cannot prescribe medications.

There are many reasons to seek counselling, such as looking for online therapy for stress, anxiety and depression. Anxiety is one of the most common mental health problems for which people seek help, and online therapy can be an effective and cost-effective way to receive support.

Yes. Online psychological help can provide support for people experiencing stress, anxiety, depression, and other mental health conditions. Research shows that online therapy can be just as effective as in-person therapy.

No. To protect your privacy and safeguard the information you provide, we require each individual to create their own Maple account in order to access therapy online. If another patient profile on your account is requesting a visit, the therapist will reject the request.