Healthcare now comes to you.

Here’s how it works:

1

Describe your symptoms.

Tell us how you’re feeling, or what you’d like to talk about.

Start with the basics

Use the checklist of symptoms to help the doctor prepare for your consultation. You can describe your situation in as much detail as you like, make note of your health history, and upload any relevant files or images.

Your data is safe

Consultations are completely private and safe. The only parties with access to your health data are you and your doctor. You have full control over how you share and manage your personal information on Maple.

2

Talk with a doctor.

Consult with a certified doctor using instant message or video chat.

No time limit

Our physicians are here to give you the advice and peace of mind you need to feel better. Your consultation only ends once all questions about your concern have been answered.

Prescriptions and notes

After a diagnosis, our physicians can provide prescriptions and sick notes. For prescriptions, you’ll get to choose from pickup at your favourite pharmacy, or having everything delivered to your door.

3

Wrap up.

Review the consultation.

Awesome recordkeeping

Once your consultation ends, you’ll get a summary of your diagnosis and visit details. For great continuity of care, you can send a copy of your summary to your family physician through secure faxing.

Your feedback matters

We’re here to improve your access to healthcare, so we’ll ask you to rate your experience with each consultation.

Pay-per-visit

  • Monday to Friday,
    8am – midnight ET $49/visit
  • Saturday / Sunday,
    8am – midnight ET$79/visit
  • Overnight,
    midnight – 8am ET $99/visit
Your credit card is only charged after the consultation has ended.

Unlimited visits

  • Personal
    Membership$359/year
  • Family
    Membership$579/year
You must be the legal guardian or power of attorney for medical decisions for all family members.

See what’s included in the fee

Free prescription delivery is included.

We’re collaborating with PopRx to offer convenient, reliable prescription deliveries in Ontario. This service enables same-day, front door delivery for all your medications, at no additional cost to you.

If delivery is not available in your area, we’ll send it to the pharmacy of your choice.


Care for your
loved ones.

Get online medical visits for you or a loved one in your care. Registration is free and available to residents of Ontario, or people visiting Ontario.