Virtual visits for strep throat treatment, diagnosis & prescriptions

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

• Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
• Paediatric care: Covered paediatric primary care visits, available by appointment.
• Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
• Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
• iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
• Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
• Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
• Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

Yes, they can. The healthcare practitioner will want to discuss the symptoms and signs of strep throat that you’re experiencing. They’ll also want to conduct a physical exam, including examining the back of your throat.

In some cases, the healthcare provider may request additional testing before offering a diagnosis for strep throat. This will be to help ensure infections are classified accurately as viral or bacterial, so that appropriate treatments can be administered.

Once you know the cause of your strep throat symptoms, the healthcare practitioner can suggest appropriate strep throat treatments. This includes prescription strep throat medications like antibiotics, which may be required as part of your treatment plan.

Strep throat is an infection of the tonsils and throat. Strep throat is caused by a bacteria called group A streptococcus (GAS) pharyngitis.

Strep throat can affect people of all ages, though it’s most commonly seen in children. Strep throat is very contagious, and can lead to complications if left untreated.

If you or your child is showing signs of strep throat, you should speak to a healthcare practitioner as soon as you can.

The symptoms and signs of strep throat can present themselves similarly to other bacterial and viral infections. A healthcare practitioner will want to check for symptoms beyond a sore throat, which could help identify the condition.

Some commonly occurring strep throat symptoms include:

• Headache
• Body aches
• Difficulty swallowing
• Red, swollen tonsils
• White patches or streak of pus on tonsils
• Tiny red spots on the soft or hard palate at the back of the roof of the mouth
• Tender or swollen lymph nodes in the neck
• Fever
• Nausea or vomiting (particularly in young children)

In some cases, strep throat can cause a rash that is red and has a texture similar to sandpaper. It typically starts around the face and neck, but can spread to the rest of the body.

This could also be a sign of scarlet fever, which is caused by the same bacteria that causes strep throat. Scarlet fever, like strep throat, is very contagious. If you or your child is experiencing a rash with other strep throat symptoms, you should talk to a healthcare provider right away.

The group A streptococcus (GAS) pharyngitis bacteria is the direct cause of strep throat.

Like many bacterial infections, strep throat is contagious. This means that it can spread through close contact. When someone who has strep throat coughs or sneezes, infected droplets are released into the air. If these droplets land on you or a surface and contaminate your eyes, mouth, or nose, you can become infected.

Sharing personal items (e.g. drinks, clothing, towels, etc.) can also cause strep throat to spread. This could be part of the reason why teens and young children are more likely to contract strep throat.

The healthcare practitioner will want to check for signs of strep throat by performing a physical exam and checking the back of your throat.

In some cases, the healthcare provider will suggest additional testing so that they can provide a clear diagnosis for strep throat.

This additional testing could include:

• Throat culture tests
• Rapid antigen tests
• Molecular polymerase chain reaction (PCR) test

These tests will help determine the cause of the strep throat signs you’re showing. Determining the exact bacteria or virus that’s causing your infection, will determine what type of treatments the healthcare practitioner suggests.

Once you have a clear strep throat diagnosis, the healthcare provider will suggest prescription strep throat medications to treat your condition.

Most often, antibiotics are used as strep throat treatments. However, this is part of the reason that it’s crucial for healthcare providers to identify whether the infection is viral or bacterial.

When infections are determined to be viral, antibiotic strep throat prescription won’t have any effect. It’s important that antibiotic courses not be given extraneously, or in situations where they won’t effectively treat conditions. Doing so could result in both side effects from medications, and an emerging antibiotic resistance. This resistance can cause antibiotic medications to be less effective for future treatments.

To relieve strep throat symptoms like throat pain and fever, the healthcare practitioner may suggest over-the-counter strep throat medications such as acetaminophen or ibuprofen. It’s important to check with your healthcare provider before giving these medications to children.

If you or your child have begun to show signs of strep throat, you should talk to a healthcare provider.

A healthcare provider from Maple can help provide you with a clear strep throat diagnosis and help develop a treatment plan. You may require antibiotics to treat strep throat, and there can be complications if you don’t seek strep throat treatments.

This condition won’t go away on its own. Book a visit with a healthcare practitioner from Maple. They can suggest strep throat treatments that will ease your symptoms, help avoid complications, and speed your recovery.