Chlamydia treatment, diagnosis & prescriptions
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Frequently asked questions
Maple 101
Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.
Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.
As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.
Pricing and Payment
Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.
For patients in eligible provinces, our membership includes:
- Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
- Paediatric care: Covered paediatric primary care visits, available by appointment.
- Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
- Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
- iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
- Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
- Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
- Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.
Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.
We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.
Security and Privacy
At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.
Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.
Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.
All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.
Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.
About Chlamydia
Absolutely. Once you’ve described your symptoms, and given the doctor some necessary information about your sexual history, it’s possible for the doctor to prescribe you medication. The doctor may also request that you take a urine or swab test to confirm the prognosis, and to be sure you’re clear of any other STIs.
Yes, our physicians can prescribe medications online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered right to your door at no additional cost.
Chlamydia is a sexually transmitted infection (STI) caused by a bacteria called chlamydia trachomatis. It spreads through oral, vaginal, and anal sex, and effects both men and women.
While it’s possible to contract chlamydia at any age, it’s most commonly found in young people who are sexually active — especially women under 25. A lot of people with chlamydia don’t experience any symptoms, so they may not know they have it.
Symptoms of chlamydia in women include:
- Vaginal discharge
- Pain while urinating
- Pain during sex
- Cloudy urine
- Pain in the lower abdomen, accompanied by chills or fever
- Lower back pain
- Vaginal bleeding between periods
- Genital itching
- Swollen and painful glands at the opening of the vagina
- Anal discharge
Symptoms of chlamydia in men include:
- Discharge from the penis
- Pain while urinating
- Cloudy urine
- Itching or burning sensations at the opening of the penis
- Pain and/or swelling in the testicles
- Anal discharge
- Conjunctivitis (pink eye)
The doctor will ask you questions about your sexual history so they can get a better understanding of the types of risk you have been exposed to. That helps inform the types of tests they’ll need to run.
A doctor can test for chlamydia in women through a swab of the cervix, which can be done during a routine pap test.
In men, a doctor may swab the tip of the penis to collect samples from the urethra, and depending on the sexual history reported, they may also test a swab of the anus as well.
Chlamydia can also be detected through urine samples for both men and women.
Chlamydia transmission happens during vaginal, anal, and occasionally oral sex. Ejaculation doesn’t have to occur to transmit chlamydia.
A few ways to prevent chlamydia are:
Using condoms or dental dams during sex
Regularly getting tested after sex with a new partner, or after sex with someone who may have had other partners since their last STD test
If you’re undergoing treatment for chlamydia, ensuring you avoid having sex again until you confirm with your doctor that your treatment was successful.
No, chlamydia won’t go away on its own. It’s also possible to be infected with chlamydia multiple times — treating it once won’t stop you from getting it again.
Untreated chlamydia makes you more susceptible to other STIs like HIV, so treatment is important for your personal protection, and the health of your partners.
Be sure to let your previous partners know if you have been diagnosed with chlamydia so that they can get tested too! It will help stop the spread.
Yes! With antibiotics, chlamydia trachomatis can be fully cured, usually in about two weeks. It’s important to be tested regularly though, since being treated for chlamydia once doesn’t protect you from future infections.
Antibiotics are used to treat chlamydia trachomatis. A doctor will likely prescribe you either azithromycin or doxycycline.
Medication is taken orally in pill form, and doses vary depending on the case. It’s really important to take all the antibiotics the doctor prescribes to you, even if your symptoms start to clear up before you’re finished the medication.
It’s important to start treatment for chlamydia as soon as possible.
In women, untreated chlamydia’s long term effects include:
- Pelvic Inflammatory Disease (PID), causing chronic pain in the pelvis and abdomen, and in some cases, difficulty getting pregnant or infertility
- Increased risk of an ectopic pregnancy (where the fertilized egg grows outside the uterus)
- Risk of passing chlamydia to your baby during childbirth, resulting in conjunctivitis (eye infection) or a lung infection like pneumonia
In men, untreated chlamydia’s long term effects are:
- Inflamed testicles, which can negatively affect fertility long-term
- Sexually Acquired Reactive Arthritis (SARA), causing the urethra, eyes, or joints to swell
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