Maple vs. Felix

With Maple you can instantly connect with Canadian-licensed doctors or nurse practitioners for medical care from your phone, tablet, or computer any time, anywhere, 24/7 or by appointment.

Felix is a telemedicine company that provides online prescriptions for commonly requested medications.

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Here’s how our doctors can help you

24/7 access to doctors

Maple connects you with a Canadian-licensed healthcare providers so you can get care whenever you need it.

If you don’t have employer or insurer coverage, fees may apply since many virtual services aren’t covered by provincial health plans. We also offer specialists in several provinces such as dermatologists, endocrinologists, pediatricians, and more. Our doctors, nurse practitioners, and healthcare providers are well-respected, Canadian-licensed family or emergency medicine practitioners passionate about delivering outstanding healthcare and can treat many common medical issues including sore throat, sprains and minor injuries, erectile dysfunction, and more.

Prescriptions

Doctors and nurse practitioners can give you a prescription at their discretion based on your consultation that can also be delivered to you.

Prescriptions on Maple are digital, and we send them to the pharmacy of your choice for fulfillment.

We can even have them delivered to your door in most cases, at no additional cost to you.

National access

Maple is accessible Canada-wide, bringing together a large network of doctors and healthcare providers 24/7 or by appointment.

To ensure Canadians have access to a healthcare provider whenever they need it, Maple is available on-demand across Canada.

Canada’s largest network of healthcare providers

Maple offers care from over 2000 providers, including doctors and specialists, available by appointment or on-demand, any time of day.

Because of this, patients can feel secure knowing they’ll be able to see the healthcare provider they need, whenever they need to, and fast.

Learn more about Felix

Not a live doctor’s visit

Felix is based on prescription requests rather than healthcare provider consultations.

Users send in a prescription request, a licensed healthcare provider reviews it within 24 hours and if a medication is prescribed, it’s filled by a registered pharmacist. Questions about your health can’t be asked prior to requesting a prescription. They can only be asked by the healthcare provider after reviewing your request 24 hours later if they require more information.

Prescription changes are limited

In many cases, you must have already been prescribed medication by a doctor to get a prescription on Felix.

This means you may not find the right prescription for your needs.

Not available Canada-wide

Felix isn’t available to those living in New Brunswick, Quebec, or the Northwest Territories.

Depending on where you live, you may not be able to use Felix.

Restrictive prescription choices

Felix has a limited variety of prescriptions – some conditions they offer prescriptions for are acne and migraines.

Depending on what kind of prescription you’re looking for, you might not be able to get it on Felix.

Patients love using Maple

We have over 1 million five-star reviews! Read them on social media or download the app.

17K Ratings

5K Ratings

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.

— Google Play Store

This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.

— Google Play Store

The service has been amazing for our family. The doctors are kind, thorough, and ask all the right questions. As a busy family of five, this app has been a life saver

— App store review

Super impressed with this service. Without a family doctor, it’s easy to feel alone with no care. Very thankful to have options.

— Google Play Store User

So fast and efficient. A process that would have ordinarily involved a referral and a six months wait was completed in less than 72 hours. Wholeheartedly recommend Maple.

— Google Review

At 1:30 am, I realized I had a UTI and was desperate for help. I went online and within ten minutes, I had my prescription faxed to my pharmacy. This service gave me peace of mind.

— Trustpilot Review

Maple was there for me when other doctors couldn't be. So convenient. Any time, any day. I am grateful for this service.

— Trustpilot Review

We needed to see a doctor over the weekend as our pediatrician was not available. Logging into Maple and choosing from a selection of specialties was quick and easy. Excellent service!

— Trustpilot Review

Very easy to navigate Maple. It’s secure and trusted. Maple has truly gone above and beyond with their app. Highly recommended.

— Trustpilot Review

Amazing service! It was great being able to connect with a doctor from the comfort of home late at night.

— Trustpilot Review

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Why do I have to pay if I'm Canadian?

Fees apply for services that aren’t covered by your province, unless you have additional benefits coverage from your employer or insurer.

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Get started today

Maple revolves around your needs and schedule. Start enjoying on-demand healthcare that fits your life.

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Illustration of a woman carrying her grocery bags while contacting a doctor online using Maple