See an online doctor in Vancouver within minutes

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

• Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
• Paediatric care: Covered paediatric primary care visits, available by appointment.
• Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
• Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
• iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
• Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
• Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
• Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

Maple is the trusted online doctor resource providing convenient 24/7 virtual care. Talk to Canadian-licensed primary care providers, like doctors, nurse practitioners, and specialists within minutes by phone, video, or text and get your common health issued address quickly and easily with free prescription delivery. Treat concerns like cold and flu symptoms, allergies, skin rashes, and more, and know you are always getting an online doctor appointment with a high level of care.

Wait times to see a doctor online in Vancouver on Maple are usually a few minutes. We offer access to doctors and nurse practitioners 24 hours a day in Vancouver.

Simply log into Maple, click "Get care", list your symptoms, and get connected with a Canadian-licensed doctor or primary care provider in no time.

Looking for an online pharmacy in Vancouver? Our online doctors can fill prescriptions at their discretion, which can be sent directly to your local pharmacy or delivered to your home address.

Yes, you can access a virtual doctor or nurse practitioner through Maple no matter what Canadian province you are in, you’ll just need to update and confirm your location in the app before you get care. If you want to use your health card, you’ll need one for the province you’re seeking virtual care in.

If you're travelling outside Canada and need care, you can speak with one of our healthcare professionals, but we can't provide a prescription unless you are within Canada.

Whether you're in Vancouver, Burnaby, or Victoria, virtual care is particularly important in the Greater Vancouver Area because it’s a large city with lots of neighbourhoods. It can sometimes be difficult to see a family doctor or get urgent care if there’s a shortage of hospitals or clinics nearby. On the other hand, in the cities, wait times for emergency departments and walk-in clinics can be hours. With Maple, you can get an online doctor appointment in Vancouver quickly and easily, so it's less time wasted with peace of mind you’re getting a high level of service.

Yes you can. Our Maple doctors can provide a prescription and fill it online for Vancouver residents, however prescriptions are given at the providers discretion and we do not prescribe narcotics. With Maple membership you can get online prescription refills delivered right to your door. So that means skipping the wait at your family doctor's office, and at the drugstore.

BC and Vancouver residents wait an average of 23.2 weeks to see a specialist for necessary medical attention. With Maple, you can talk to a wide variety of specialists in days without a referral, and you can see them from the comfort of your home.

You can see dermatologists, online therapists, and endocrinologists. It’s quick and easy to book and see a specialist online in British Columbia.

Yes, you can get a prescription refill online or request a sick note during your virtual doctor appointment in Vancouver.

To get an online doctor’s note in Vancouver, you will need to provide your personal health information, like your symptoms and details of your request in the notes section. Doctors can provide medical notes for work, school, or short absences at their discretion. You’ll get a digital copy of the sick note with the doctor’s signature and contact information.

With Maple, no referral is needed to see most of our specialists. All you need to do is click “Get care”, select the specialist you’re looking for, and book a virtual doctor’s appointment at a time that’s convenient for you.

With health-care providers that are all Canadian-licensed, Maple provides same level of service you would get from a regular appointment with a doctor or nurse practitioner, with the added benefit of having access to specialists online too. Lots of our returning patients started out searching 'online doctor Vancouver' and now use Maple for the majority of their families healthcare needs.