Virtual doctor visits for BMO business credit card* holders
BMO has partnered with Maple to add a benefit that helps credit cardholders manage their physical and mental health, as they continue to grow their business.
The BMO® World Elite®* Business Mastercard®* and BMO AIR MILES®† World Elite®* Business Mastercard®* credit cards come with access to five free virtual care visits per year through Maple.1
Already have one of the credit cards mentioned above? Look for an email invite from [email protected] or register at getmaple.ca/bmo to create your Maple account.
Benefits of Maple
Save time with on-demand primary care
With Maple, you won’t have to waste hours at the walk-in clinic. Connect with a doctor or nurse practitioner on any device in minutes from the comfort of your home or office, and get more time to work on your business.
Prioritize your mental health
Maple’s mental health therapists can help you manage your mental health needs as you cope with the unique pressures of growing your business.
Choose the support you need
You can use your five free visits to see a primary care provider or mental health therapist online, with the option to share visits with your family members.
How to get started with Maple
From your phone, tablet, or computer, you can connect with an online Canadian-licensed physician within minutes or schedule an appointment with a mental health therapist. This is available to the primary cardholder and co-owner on your account (5 visits for each of them, up to two cardholders on the account).1
After you create an account, you’ll be able to see a doctor or nurse practitioner with the tap of a button. Watch this video for a step-by-step walkthrough. You can review details about this benefit directly in the app.
How it works
1
Describe your symptoms
Open the app and click the “Get care” button. One of our healthcare providers will review your request and respond in minutes.
2
Chat with a doctor
Next, you'll be connected to the healthcare provider. Consultations usually take place over secure text message, but the doctor or nurse practitioner may request video, or audio chat if needed.
3
Get a diagnosis or prescription
Doctors and nurse practitioners can diagnose and provide prescriptions as necessary during your consultation.
How do I get access?
Once you’ve been approved for the BMO® World Elite®* Business Mastercard®* or BMO AIR MILES®† World Elite®* Business Mastercard®* credit cards, you’ll receive an email from [email protected] inviting you to create your Maple account. You can also register at getmaple.ca/bmo. Once you’ve registered, you can log into Maple and start using your visits right away.
If you didn’t receive an email from Maple, please reach out to the Customer Support team at [email protected] or use the live chat function.
Patients love using Maple
Read our social media reviews.
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
Very easy to book a therapist and get appointment receipts.
The doctor willingly took the time to explain things to me.
Fast and effective tool for getting a diagnosis and prescription.
Saved me hours waiting in the ER.
A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
This app is amazing! The doctor was so professional. I just waited 1-2 mins to get served! I highly recommend this app.
The most efficient and professional service ever. In less than an hour I was paired with a dermatologist who prescribed the medication required. A thorough consult and knowledgeable MD who made everything easy. My pharmacy had the prescription faxed in no time. I definitely see myself using the service in the future.
This was the best thing i've ever come across. I downloaded the app and one hour later had completed an appointment with a dermatologist who then faxed over 2 prescriptions to my pharmacy. I have been dealing with a terrible rash on my face since March with no hope in sight of getting into a dermatologist. When I found this app I was skeptical, but can honestly say it has saved my face, I am already seeing an improvement after 1 week.
Possibly the easiest way to meet a Dermatologist!
Frequently asked questions
What are the details of this credit card benefit?
This card benefit provides you and your family members access to five online visits with either a primary care provider (available 24/7 in minutes) or a mental health therapist (available on demand within 12 hours or by appointment).
How do I register for Maple to get access to my five visits?
Once your BMO® World Elite®* Business Mastercard®* or BMO AIR MILES®† World Elite®* Business Mastercard®* account has been opened, you’ll receive an email from [email protected] inviting you to create your Maple account within 14 business days. Once you’ve registered, you can log into Maple and start using your visits right away.1
Who are the doctors and what can they diagnose?
Maple's doctors and nurse practitioners are hand-selected, qualified doctors and nurse practitioners from across Canada. They’re the same providers you can see in person. Maple’s network of doctors and nurse practitioners can treat many conditions including cold and flu, infections, chronic conditions, sexual health concerns, skin problems, and many more.2
I need technical support and have questions about my account. What should I do?
If you have any questions about Maple or how to set up your account, you can reach us at any time through live chat or by emailing [email protected].
1. The primary cardholder and a co-owner (if applicable) on the BMO World Elite Business Mastercard[AR1] and BMO AIR MILES World Elite Business Mastercard credit card account, will each receive an onboarding email from Maple within the first 14 days the BMO World Elite Business Mastercard and BMO AIR MILES World Elite Business Mastercard credit card account is opened. The primary cardholder and co-owner must register through this email invite in order to access their visits and are subject to the terms provided by Maple for use of its services. So long as BMO offers eligible cardholders access to this benefit, the 5 visits will renew every calendar year (January to December). If the BMO World Elite Business Mastercard and BMO AIR MILES World Elite Business Mastercard credit card account is closed, the primary cardholder and co-owner forfeit any visits that have not been used.
2. Maple’s physicians, nurse practitioners, and allied healthcare professionals are Canadian licensed and practice in their respective fields right here in Canada. If a cardholder is outside of their province of residence or abroad, they can still access their visits on Maple and connect with these professionals. For an additional fee, Maple also offers access to a wide variety of specialists such as dermatologists, pediatricians and endocrinologists. For additional information about the terms and conditions, visit https://www.getmaple.ca/terms/.
TM/® Trademarks of Bank of Montreal.
TM*/®* Mastercard and World Elite are registered trademarks and the circles design is a trademark of Mastercard International Incorporated. Used under license.
®†/™† Trademarks of AM Royalties Limited Partnership used under license by LoyaltyOne, Co. and Bank of Montreal.
