Skip to chat with us. Skip to content

Norovirus treatment, diagnosis & prescriptions

Skip the waiting room! Instantly connect with Canadian doctors for medical care from your phone, tablet or computer - any time, 24/7.

  • Prescriptions available at a provider's discretion
  • Speak to a doctor or nurse practitioner
  • 24/7 availability
  • Get connected in minutes

Trusted by millions of Canadians

  • 4.8 rating30K+ App Store reviews
  • 4.6 score5K+ Trustpilot reviews

Talk to a doctor about Norovirus treatment online

See a doctor or nurse practitioner today to get a new prescription or refill, at their discretion.

icon-prescription

After your consultation, if you have received a medical diagnosis and prescription for a medication, your prescription can be faxed to the pharmacy of your choice for pick-up or delivered to your home.

icon-pill

Get your medications delivered to your door anywhere in Canada within 1-3 business days.

icon-first-aid

Maple members get 24/7 access to primary care online and more. Our doctors and nurse practitioners are available to see you in minutes, anytime.

See a provider in three easy steps.

  1. 1
  2. 2
  3. 3
Get started now

Our network of Canadian-licensed doctors and nurse practitioners is here for you.

Eric Fonberg

Family & ER Physician

Dr. Fonberg, a family and emergency physician with over 30 years of experience, holds an MD from Western University and an MPH from Harvard. He has practiced in various urban and rural settings across Ontario and Canada's Arctic, serving as Chief of Emergency Medicine and Chief of Staff in Toronto hospitals. He lectures at the University of Toronto.

Golbarg Araghi

Family Physician

Dr. Araghi has been practicing medicine for 17 years. She graduated from McGill University medical school in 2002 and completed her family medicine residency at the University of Toronto. She did a fellowship in low risk obstetrics shortly after graduating. She has been practicing since 2004 and has provided care for patients of all ages.

Jonathan Clayton

Family Physician

Dr. Clayton practices family medicine in urban and rural areas, emergency care, and hospital care in New Brunswick. He is also an expedition physician. Dr. Clayton holds a Bachelor of Science with distinction from the University of New Brunswick and a Doctor of Medicine from Memorial University, where he made the Dean's list.

Paul Cusack

Family Physician

Dr. Cusack has been practicing Family Medicine in Charlottetown for the past 15 years. He also works in a busy walk-in clinic two days a week and heads up to the Surgical Assist group at the Queen Elizabeth Hospital in Charlottetown.

Michael Verbora

Médecin de famille

Dr. Verbora practices family medicine in Toronto, specializing in student health. He holds a BSc from the University of Windsor, an MBA from Odette School of Business, and an MD from the University of Western Ontario. He completed specialty training at Toronto Western Hospital and served as OCFP Chair of the Residents Committee.

Joe Fragapane

Family & ER Physician

Dr. Fragapane practices Emergency and Family medicine for the Cree Nation in James Bay, Quebec, focusing on rural emergency care and pediatrics. He handles complex medical and psychosocial issues in isolated regions. Certified in advanced life support and interested in AI, he teaches at McGill and UQAT. He graduated from McGill in 2012 and 2005.

Mazin Yousif

Family Physician

Dr. Yousif completed medical school in Baghdad, Iraq in 1998. He practiced until 2005 then moved to Canada where he has practiced in Newfoundland from 2007-2009 then Ontario from 2009 until now.

Why Canadians love Maple

A fantastic way to get medical advice when you are unable to see someone in person. The app is so simple to use. Highly recommend. I am not a tech savvy person but the doctor was kind enough to patiently walk me through every step of the process. Thank you.
—Google Play Store

Saved me hours waiting in the ER.
—Vanessa, Trustpilot

Fast and effective tool for getting a diagnosis and prescription.
—Katie, Google Reviews

The doctor willingly took the time to explain things to me.
—Diana, Google Reviews

Very easy to book a therapist and get appointment receipts.
—Heather, Trustpilot

Frequently asked questions

Maple 101

Maple is a virtual care platform that connects you with doctors and other healthcare providers via text, audio, or video. After you log in to your Maple account, you can request an online consultation.

Consultations work similarly to in-person appointments — the doctor can complete an assessment by asking questions about your symptoms, going through your health history, and determining what treatment is right for you. If they think your condition is more serious, they may tell you to go to a clinic for an in-person examination.

As a Maple member, you get 24/7 access to virtual primary care online and more. You can connect with our network of providers via text, audio, or video call within minutes.

Pricing and Payment

Our membership costs $79.99/month and covers virtual care for patients and their families, including the primary account holder's spouse and any dependents.

For patients in eligible provinces, our membership includes:

  • Access to daily primary care provider visits: One daily visit with a primary care provider for each family member in their household.
  • Paediatric care: Covered paediatric primary care visits, available by appointment.
  • Second medical opinions: access to a network of experts for a second opinion if diagnosed with a complex condition (e.g. cancer).
  • Personal Health Check-Ins: A series of personalized, evidence-based proactive care screenings to maintain and improve health.
  • iCBT courses: Access to iCBT (internet-based cognitive behavioural therapy) self-assessment and courses.
  • Access to specialists in eligible provinces: Easy access to specialists on Maple within days, not months. No referral is needed.
  • Specialist referrals in eligible provinces: Ability to be referred to a physician specialist for in-person care, if needed.
  • Credit discounts: An $80 credit per month to be applied to a Maple specialist visit.

Please note that our membership cannot be combined with other offerings, such as private insurance coverage and provincial programs, where available. In some cases, membership fees can be covered by a Healthcare Spending Account (HSA) — check with your HSA provider for more details.

We accept all major credit cards, including AMEX cards, as well as Google and Apple Pay.

Security and Privacy

At Maple, we proudly prioritize privacy as a cornerstone of our virtual care services. We strictly adhere to privacy and healthcare legislation in Canada, such as PIPEDA and PHIPA regulations, to ensure patients' personal and health information remains completely private and safeguarded.

Our policies and consent processes are designed to be simple and easily understood, empowering individuals with control and a clear understanding of their healthcare journey. When using our services, a patient’s session is protected by a comprehensive security infrastructure and stringent data policies.

Patients also retain full control of their personal health information, medical records and test results at all times. Our approach is reinforced by consultations with leading experts, guaranteeing comprehensive policy frameworks that are reviewed at a regular cadence.

All providers delivering healthcare through Maple are licensed in Canada and governed by their licensing regulatory colleges, and in all instances, must act in accordance with the governing principles set out in the telemedicine policies of each medical regulator in the applicable province.

Regulators across Canada support and recognize the value of services like ours, and the way in which they can benefit patients, physicians, and Canada’s broader healthcare system by improving access to care and increasing efficiencies in the delivery of care.

About Norovirus

Yes. In most cases, a doctor from Maple will be able to offer a norovirus diagnosis by evaluating your condition and discussing your symptoms. Further testing may be required to rule out other causes.

Yes. Our physicians can prescribe medication online during your consultation. Once you accept a prescription, you’ll have the option to pick it up from any pharmacy or to have it delivered to your door at no additional cost.

For more information, visit our How it works page.

Noroviruses are considered the most common cause of acute gastroenteritis.

Norovirus infection causes a sudden onset of inflammation and irritation in the stomach and intestines. It’s commonly associated with food poisoning and occurs most frequently in the winter months.

Symptoms typically appear within 12 to 48 hours after exposure to the virus and last 1 to 3 days. There are numerous types of noroviruses, meaning that there is no norovirus immunity for those who’ve already had it in the past.

Common norovirus symptoms include:

  • Vomiting
  • Diarrhea or watery stool
  • Stomach pain or cramps
  • Fever
  • Headache
  • General discomfort
  • Muscles aches

Norovirus causes stem from consuming contaminated food or water, being in close contact with an infected person, and from hand-to-mouth contact after touching contaminated objects or surfaces.

The virus itself exists in the stool and vomit of those infected. Norovirus transmission can occur through direct contact transmission or through tiny particles of vomit or stool that land on surfaces. Norovirus is not considered an airborne disease.

Typically, the norovirus will go away on its own in 24 to 72 hours, depending on the health of your immune system and the severity of your infection.

Because there is no direct norovirus treatment, bed rest and drinking lots of fluid is recommended to help avoid dehydration and allow your body to heal on its own.

Norovirus prevention can be done in a few ways, including:

  • Cooking seafood thoroughly
  • Washing fruits and vegetables before preparing them
  • Disposing of vomit and fecal matter carefully
  • Avoiding crowded areas
  • Avoided possibly contaminated food and water
  • Disinfecting surfaces that could become contamination points
  • Avoid traveling
  • Thorough handwashing

If you believe you might be infected with norovirus, you should stay home and avoid contact with others to prevent them from becoming infected.

Because it’s so contagious, norovirus transmission often occurs in high-density places or settings with frequent close-quarters encounters such as:

  • Schools
  • Nursing homes
  • Sporting events
  • Concerts and live theatre
  • Cruise ships

The virus spreads via direct contact transmission or through tiny particles of vomit or stool that land on surfaces.

The biggest differences between rotavirus and norovirus are the duration of the infection, who the virus typically affects, and possible complications associated with the infections. Both conditions are caused by fecal-oral contamination involving infected stool. Evaluating the symptoms alone may not be enough for a doctor to determine which virus is present because symptoms are similar.

Symptoms for a rotavirus infection typically last between three to eight days, while a norovirus infection typically lasts less than three days. Rotavirus most often affects children under five, while norovirus is more common in adults. There is a vaccine available for rotavirus, while there is no norovirus vaccine because of the numerous types of noroviruses.

Moreover, a child who does develop rotavirus may be immune to reinfection, while norovirus can reinfect someone repeatedly throughout their lives.

There are additional risks associated with severe dehydration in children experiencing rotavirus.

While norovirus and food poisoning both affect the stomach and intestines, the biggest difference between them is that norovirus recovery often occurs more quickly, between 24 to 72 hours.

Food poisoning may also cause additional symptoms, such as bloody diarrhea, that aren’t usually seen for norovirus cases.

Both conditions can be caused by ingesting contaminated food or water, or hand-to-mouth contact without proper handwashing.

Norovirus is sometimes called a “stomach bug”, although that term is often used to describe a wide array of food-borne illnesses.

In some cases, a “stomach bug” can turn out to be a norovirus infection. That being said, many food-borne and gastrointestinal illnesses have similar symptoms as the norovirus, so having a stomach bug doesn’t necessarily mean you have a norovirus infection.

If you’re experiencing norovirus symptoms, a doctor from Maple will be able to help you better determine the actual cause of your illness.

No, norovirus isn’t the flu.

The influenza virus is an infection of the respiratory system, which often causes fever, chills, aches, and pains.

Norovirus is an infection that affects the stomach and intestines, often causing vomiting, diarrhea, and stomach cramping or pain.

Typically, norovirus duration lasts between one to three days without treatment. The speed at which you recover can be influenced by the health of your immune system.

If you continue to experience vomiting and diarrhea after 72 hours, you should speak to a doctor on Maple about whether you need further testing or treatment.

Do you need medical care today?

Trusted, experienced doctors and nurse practitioners are ready to see you.
Maple is safe and effective for common non-emergency issues. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.